Puerto Rico Part B

Puerto Rico Part B Contact List

Addresses

Description of mail receipt

Address

Claims
Additional development
Congressional Inquiries
General correspondence
P.O. Box 45036
Jacksonville, FL 32232-5036
Part B debt recovery
MSP inquiries and overpayments
Cash management
P.O. Box 45040
Jacksonville, FL 32232-5040
LCD and/or Coverage Issues
P.O. Box 2078
Jacksonville, FL 32231-0048
Part B Post Pay Medical Review
P.O. Box 44288
Jacksonville, FL 32231-4288
Redeterminations
P.O. Box 45056
Jacksonville, FL 32232-5056
Redetermination overpayment
P.O. Box 45015
Jacksonville, FL 32232-5015
Freedom of Information Act Requests (FOIA)
P.O. Box 45092
Jacksonville, FL 32232-5092
Overnight mail and/or other special courier services
532 Riverside Avenue
Jacksonville, FL 32202-4914
Complaint Processing/Medicare Fraud
P.O. Box 45087
Jacksonville, FL 32232-5087
Provider Enrollment
Post Office Box 44021
Jacksonville, FL 32231-4021
Electronic Data Interchange (EDI)
P.O. Box 44071
Jacksonville, FL 32231-4071
Part B flu rosters
Post Office Box 45031
Jacksonville, FL 32232-5031
Local coverage determinations A & B
P.O. Box 2078
Jacksonville, FL 32231-0048
DME, orthotic or prosthetic claims
CIGNA Government Services
P.O. Box 20010 Nashville, TN 37202

Telephone Numbers and E-mail Addresses

Part B Puerto Rico

Numbers

Customer service
Available 8 a.m. - 4 p.m. AST Monday-Friday
1-877-715-1921
Interactive Voice Response (IVR) Part B
1-877-847-4992
General Written Inquiries
Fax Number: 904-361-0628
E-mail Address (do not include PHI):
Electronic Data Interchange (EDI)
1-888-875-9779
Speech and hearing impaired (TDD)
1-888-216-8261