First Coast Service Options Inc. (FCSO) has proudly served as one of the nation’s largest Medicare administrators for over 40 years. As our name suggests, we are headquartered on Florida’s beautiful first coast, home to the nation’s oldest city, St. Augustine. FCSO is one of Jacksonville’s largest employers with more than 1,040 staff in the city. Approximately 80 other associates are located in field offices in Miami, Orlando and Tampa, Fla., Meriden, Conn. and Camarillo, Calif.
The mission of FCSO is strongly linked to the Medicare program and the beneficiaries it serves. We contract with the Centers for Medicare & Medicaid Services (CMS) to provide quality Medicare administrative services to more than 3.7 million beneficiaries in Florida and over 77,000 health care providers who care for them in Florida, Puerto Rico and the U.S. Virgin Islands. These services include claims processing, customer service, provider audit and reimbursement, provider enrollment, and various education and outreach activities. FCSO also performs financial management functions for CMS that help ensure the appropriateness of the Medicare benefit payments we issue.
Everything FCSO does is guided by our company’s values:
the right things, the right way.
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