Executive Message

EXECUTIVE MESSAGE

Sandy Coston, Chief Executive Officer and President

First Coast Service Options (FCSO) has been committed to Medicare program administration since the program’s inception. Headquartered on Florida’s first coast, FCSO is one of Jacksonville’s largest employers with more than 1,000 staff in the city. Approximately 100 other associates are located in field offices in Miami, Orlando and Tampa, Fla.; Columbus, Ga.; and Camarillo, Calif.

   

FCSO is an administrative services processor for government-sponsored health care programs such as Medicare and Medicaid. Services include claims processing, customer service, appeals adjudication, education and outreach activities and functions that help promote the integrity of Medicare program payments.

Everything FCSO does is guided by our company’s values: the right things, the right way. We focus not only on what we do, but also on how we do it. We look forward to meeting the needs of our customers well into the future.